📌 Orders

How do I place an order?

Select the product you want, add it to your cart, and complete checkout in just a few clicks.
You will receive an order confirmation email immediately after purchase.

Can I modify or cancel my order?

If your order has not yet been shipped, we may be able to modify or cancel it.
Please contact us as soon as possible via our Contact page.

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🚚 Shipping

What are the delivery times?

Average delivery time is 5–10 business days, depending on your location.
Once your order is shipped, you will receive a tracking number by email.

Is shipping tracked?

Yes. All orders are shipped with tracking.

Do you ship internationally?

Yes, we ship to multiple countries.
Available shipping options will be displayed at checkout.

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🔁 Returns & Refunds

Can I return an item?

Yes. You have 14 days after delivery to request a return.

How do I make a return?

Please contact us via the Contact page and include:

• your order number

• the item(s) you wish to return

Our team will guide you through the next steps.

When will I receive my refund?

Once the returned item is received and inspected, your refund will be processed within 7 days, using the original payment method.

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🔒 Payments

What payment methods do you accept?

We accept secure payments via:

• Credit & debit cards (Visa / Mastercard)

• Apple Pay / Google Pay

Is payment secure?

Yes. All payments are 100% secure and processed through Shopify’s encrypted payment system.

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🦶 Product & Quality

Is AnkleFlex comfortable for daily wear?

Yes. AnkleFlex is designed with breathable knit fabric and an adjustable X-strap for comfortable all-day support.

Can I wear it during sports?

Absolutely. AnkleFlex is suitable for sports, training, workouts, and everyday activities.

Can it be worn with shoes?

Yes. AnkleFlex fits comfortably inside athletic shoes and sneakers.

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📩 Contact Us

How can I contact you?

You can reach us anytime via our Contact page.
📨 We typically respond within 24–48 hours.